Sports / Casino
These terms set out how your 7ja97 account works — what you can do, what we ask of you, and how we handle transactions made through bKash, Rocket and other configured payment routes. Access to and use of this platform depends on your local law and eligible regions.
By creating an account and using any part of the 7ja97 platform — the sportsbook, casino lobby, or wallet — you agree to the terms described here. These terms apply each time you log in, place an activity on our sportsbook covering cricket, football or kabaddi markets, or fund your account using bKash or Rocket. We may update these terms when platform conditions change; the current version is always the one shown at this address. If a section is revised, we will note the change at the top of this page. You are responsible for reading the current version before continuing to use the account. These terms do not override your rights under applicable local law — where local law sets a higher standard, that standard applies. If you are unsure whether access is permitted in your location, check your local regulations before using the platform. Eligibility depends entirely on your local law and the regions we are able to serve at any given time. Payment context chips below reflect the wallet rails configured on this platform for supported Bangladesh regions.
These terms draw clear lines between what falls inside this policy and what sits outside it. Understanding the scope helps you know where to look when a question comes up — whether it is about your account, a wallet transaction or content you encounter while browsing the lobby.
Registration, login, session behaviour and account closure all fall within this policy. Any action taken while you are signed in — placing activity on the sportsbook or browsing the casino lobby — is governed here.
Deposits and withdrawals processed through bKash or Rocket on this platform are subject to these terms. The specific limits and verification steps shown in your account wallet at the time of the transaction also apply.
Game titles, odds displays, promotional notices and editorial content published on 7ja97 are covered by this policy. We retain the right to update, remove or adjust content at any time without prior notice.
External services — including payment processors and game content studios — operate under their own separate terms. This policy does not govern those third-party relationships; we are not responsible for their individual policies or conduct.
These terms are not one-directional. You hold a set of practical actions you can take at any point while your account is active. You can review your transaction history directly from the account wallet section — every bKash and Rocket movement is logged there with a timestamp. If personal account details are incorrect, you can update them through the account settings page; some fields require identity verification before the change takes effect. Questions about a specific term or condition can be raised through live chat or the help centre, both accessible from the main navigation. If you believe a term has been applied incorrectly to your account, you can request a formal review by contacting support and citing the specific section you are questioning. We will acknowledge the request and respond through the same channel you used to raise it.
Your wallet history — bKash deposits, Rocket transfers and any withdrawals — is visible in the account section. Check it at any time by navigating to wallet history after logging in.
Update your registered name, contact number or linked wallet details from account settings. Fields tied to identity verification will prompt you through the required steps shown on screen.
If a specific clause is unclear, open live chat or the help centre and reference the section. Our support team will walk through what it means for your account without requiring you to submit a formal written request first.
If you feel a term was applied incorrectly, contact us through any published support route and cite the clause in question. We will log the request and respond via the channel you used.
If a term raises a question you cannot resolve by reading this page, three contact routes are open to you. Each one connects you to the same support team — choose the route that fits where you are and how quickly you need a response.
Open live chat from any page on the platform using the chat icon in the navigation bar. This is the fastest route for a question tied to an active transaction or a specific clause you need clarified immediately.
The help centre is accessible from the main menu and contains published answers to common terms and account questions. Search by topic — wallet, account access or content rules — to find the relevant section before contacting support.
For questions specifically about bKash or Rocket transactions referenced in these terms, raise the query through the payment support path shown in your account wallet. Include the transaction reference number for a faster response.
These terms exist to protect both sides of the account relationship. Here is how we apply them in practice — covering data handling, account security, retention and the process for requesting changes.
Account data — including personal details and wallet transaction records — is stored and processed in line with our privacy policy. We do not share your bKash or Rocket transaction data with third parties outside of what is necessary to process your request.
We use cookies to maintain your logged-in session and to remember account preferences. Cookie settings can be adjusted through your browser. Disabling certain cookies may affect how account pages and the wallet section display.
You are responsible for keeping your login credentials private. If you suspect your account has been accessed without your permission, contact us immediately through live chat. We will guide you through the steps shown in the account security section.
We retain account and transaction records for the period required under applicable rules. To request a change to stored personal data, contact support through the help centre and follow the identity verification steps shown at that point.
Questions about the terms come up at specific account moments — when funding via bKash, after a session ends, or when something in the account does not match what you expected. The answers below address what people actually ask about this policy.
Yes. Any action taken while you are signed in — whether that is following cricket markets on the sportsbook or browsing the casino lobby — falls under the same set of terms. There is no separate policy for each section of the platform.
We will note the change at the top of this page when a revision is made. Continuing to use the account after that point constitutes acceptance of the updated terms. Check this page periodically if you want to stay current with any changes.
Yes, deposits and withdrawals through bKash and Rocket on this platform are subject to these terms. The specific limits and verification steps shown in your account wallet at the time of each transaction also apply alongside the terms here.
Contact support through live chat or the help centre and cite the specific clause you are questioning. We log every request and respond through the channel you used. You do not need to submit a written formal complaint before raising it this way.
Access and eligibility depend on your local law and the regions the platform is able to serve. Where local law sets a higher standard than these terms, that standard applies. Check your local regulations if you are unsure about permitted access in your area.
Yes. For corrections, use the account settings page and follow the identity verification steps shown there. For data deletion or retention questions, contact us through the help centre and we will guide you through the applicable steps and any requirements that apply.