Sports / Casino
7ja97 is clear about what data we collect from your account and how we use it. This policy covers every point where your information touches our platform — from account creation to wallet transactions using bKash or Rocket. Access and eligibility depend on your local law and the eligible regions we serve.
When you create an account on 7ja97, we collect the information you submit during registration — your name, contact details and account credentials. When you fund your wallet through bKash or Rocket, our payment processing layer records the transaction reference and amount so your account balance updates correctly. We do not store your full mobile banking PIN or password at any point. Beyond registration and payment, we collect browsing data tied to your session: pages visited, sports markets or game categories opened, and device type. This helps us keep the platform stable and relevant to how you actually use it. We do not sell this data to third parties. Cookies and similar trackers run on the site to maintain your session state, remember language settings and support the live chat function. You can adjust cookie preferences through your browser settings, though disabling session cookies may affect account login. All data handling is subject to the applicable laws of your jurisdiction and the eligible regions we operate in. If you have a question about a specific data point, the support routes listed later in this policy are the right place to raise it.
This policy applies to everything that happens inside your 7ja97 account — how data flows through account access, wallet activity and site content. Some areas fall outside what we directly control, so we draw those lines clearly here.
Login sessions, password resets and device authentication all fall inside this policy. The data generated when you sign in or verify your account is handled according to the rules described here. We do not share login records with third parties outside what law requires.
When you deposit via bKash or Rocket, the transaction reference data is recorded in your account wallet. This policy covers how we store and use that record. The mobile banking platform itself — bKash or Rocket — operates under its own privacy terms, which we do not govern.
Your browsing activity within the platform — sports markets you open, game categories you visit — is covered by this policy. We use this data to keep the site working properly, not to build advertising profiles. No browsing history is sold or passed to ad networks.
Links to external sites, game studio interfaces or payment redirects fall outside this policy once you leave our domain. We cannot control what data those third-party services collect. Check their own published terms for the rules that apply to that part of your session.
Your account holds a record of the data we store about you. You have the right to review that information, ask us to correct anything that is wrong and raise questions about how it is being used. These are not abstract entitlements — they are steps you can take directly through the support routes we publish. If you want to see what data is held against your account, open a support request and specify what you are looking for. We will respond through the same channel. If you notice your contact details or wallet-linked information is recorded incorrectly, the account settings page is the first place to check; for fields you cannot edit yourself, contact support and we will make the correction on our side. If you believe your data has been handled in a way that does not match this policy, raise it with us in writing through live chat or the help centre. Every request is logged and followed up. Access and data rights may vary depending on your local law and the eligible region you are in.
Submit a support request naming the specific data you want to see. We will confirm what is held on your account and share it through the channel you used to ask.
Check the account settings page first — most contact fields can be updated directly. For fields locked by verification, contact support and we will process the correction after confirming your identity.
If something in this policy is unclear or you think your data was used outside its stated purpose, write to us via live chat or the help centre. Every written query is logged and gets a follow-up response.
Where local law supports it, you can request that certain personal data be deleted from our records. Contact us in writing. We will confirm what can be removed and what must be retained under our legal obligations.
If this policy raises a question you need answered directly, use the channels below. We only list routes that are published and active on the site — we do not invent contact options or promise response windows we cannot back.
The live chat button is visible when you are signed in to your account. Use it to raise a data or privacy question in real time. Every chat session is logged so there is a written record of the exchange on both sides.
The help centre lists published answers to account and policy questions. If your question is not already covered there, the help centre also carries the route to submit a written support request that goes directly to the relevant team.
For formal data queries — review, correction or removal requests — submit a written support request from inside your account. This creates a logged ticket so your question does not get lost and can be followed up if there is a delay.
Behind this policy are the actual practices that govern your data while your account is active. Each point below reflects a real operational practice rather than a general assurance.
We use session cookies to keep you logged in and remember your preferences across the site. Analytical cookies help us understand which pages load slowly or cause navigation issues. You can manage cookie permissions from your browser, though removing session cookies will log you out.
Your account password is stored in encrypted form. We do not have access to your bKash or Rocket PIN — those credentials stay inside the respective mobile banking app. If you believe your account has been accessed without your permission, contact support immediately through live chat.
We keep your account data for as long as your account is active and for a period after closure as required by our operational and legal obligations. The exact retention period may vary depending on the type of data and the applicable rules in your eligible region.
When this policy changes, the updated version is published on this page with a revised effective date. We do not send individual notifications for minor wording updates. For significant changes that affect your rights, we will post a notice inside the signed-in account area.
These are the questions we hear most often about data, privacy and account rights on 7ja97. If yours is not here, the help centre or live chat are the right next steps.
We do not sell your personal data. We share information only where required by law or with service providers directly involved in running your account — such as the payment processing layer that handles bKash and Rocket transactions. Those providers are bound by their own data obligations.
We record the transaction reference number and the amount deposited so your account wallet updates correctly. We do not store your mobile banking PIN or any credential from the bKash or Rocket app itself. The mobile banking side of the transaction is governed by those platforms' own privacy terms.
Submit a data review request through live chat or the help centre support form. Name the specific data you are asking about — account details, transaction history or session records. We will confirm what is held and share it back through the same channel you used to ask.
Where your local law supports a right to erasure, you can submit a written request via the account support form. We will confirm what can be removed and what must be kept under our legal and operational obligations. Eligibility for data removal depends on your jurisdiction and eligible region.
Your password is stored in encrypted form and is not visible to our support team. We do not ask for your password through live chat or any other contact channel. If you receive a message asking for your account password, treat it as suspicious and report it through live chat immediately.
After account closure, we retain certain records for a period required by our operational and legal obligations. The retention window depends on the type of data and applicable rules in your eligible region. You can ask about your specific data via a written support request after closure.