This page sets out the legal framework that governs your use of 7ja97. Access to our platform depends on your local law and eligible region, so read the terms below before you proceed with account activity.
Jurisdiction-dependent access
Account terms apply on registration
bKash and Rocket transactions covered
Policy contact via live chat
PLATFORM LEGAL POSTURE
Our Policy Position and Scope of Terms
7ja97 operates under terms that are subject to the laws of the jurisdiction where you access this platform. We do not make claims about legal standing in any specific country; it is your responsibility to confirm that using this platform is permitted under the laws that apply to you. Bangladesh-based access depends entirely on local law and eligible regions — we do not override that determination. When you register an account, the terms presented at that stage become binding on both sides. Those terms cover how your account is created, how transactions through channels such as bKash and Rocket are processed at our end, and what conduct we expect while you use the platform. Any wallet activity — whether a bKash deposit, a Rocket transfer or a withdrawal request — is governed by the version of our terms active at the time the transaction is initiated. We update our terms periodically, and the current version is always the one shown on this page or linked from your account dashboard. Continued use of the platform after a terms update constitutes acceptance of the revised version. If you disagree with any update, you should stop using the platform and contact us through the support routes listed on this page.
bKash
Deposit and transfer activity through bKash is subject to the transaction terms active at the time of each request.
Rocket
Rocket payment flows are covered by the same account terms; check your transaction record inside the account wallet area.
Account Terms
Registration activates the current terms version. Any post-registration update is communicated through your account dashboard.
WHAT THIS POLICY COVERS
Inside and Outside the Scope of These Terms
Not every part of your experience falls under a single policy document. We distinguish between account access, transactions, site content and services provided by third parties so that you know exactly which set of rules applies at each step. The four areas below clarify that boundary.
Account Access
Login, registration, password recovery and account suspension decisions are all governed directly by 7ja97 terms. Eligibility depends on local law and the region from which you access the platform.
Transactions
Deposits and withdrawal requests processed through bKash or Rocket are subject to our transaction terms as well as the individual payment provider's own conditions. Both sets of rules apply simultaneously.
Site Content
Game availability, market listings and promotional notices published on the platform are covered by our content terms. Availability of specific categories may vary by region and local regulation.
Third-Party Services
Game studios, payment processors and data services connected to this platform operate under their own terms. We are not responsible for third-party policy changes; check each provider's published terms directly.
YOUR ACCOUNT ENTITLEMENTS
Practical Actions Available Under This Policy
You have specific actions available to you under these terms — not just obligations. First, you can review the transaction record held against your account at any time by navigating to the wallet section after logging in. That record includes bKash deposits, Rocket transfers and any withdrawal requests raised. Second, if account details such as your contact information or linked wallet are incorrect, you can correct them through the account settings page. Third, if you have a question about how your data is handled or want to understand what information we hold, raise it through live chat or the help centre — both routes are visible once you are logged in. Fourth, if you believe a term has been applied incorrectly to your account, submit a formal query through our support channel and we will review the record. We aim to respond to policy queries through the same support routes; check the contact section below for the paths available. Do not send account or payment details through unverified channels.
Review Your Record
Log in, open the wallet section and check the transaction history shown there. Every bKash and Rocket movement is logged against your account in chronological order.
Correct Account Details
Account settings allow you to update contact information and linked wallet details. Follow the fields and verification steps shown in that section.
Raise a Data Question
Open live chat or the help centre from your logged-in account to ask about data held on you. Describe the specific query; our team will confirm what records apply.
Dispute a Term Application
Submit a support request naming the term you believe was applied incorrectly. Include the relevant transaction ID or date so the review team can pull the correct record.
POLICY CONTACT PATHS
How to Reach Us About Legal Queries
Policy questions and account disputes should come through one of the routes below. We do not accept legal queries sent through social media or unverified email addresses. Use the channels your account dashboard shows as active — that is the fastest path to a real response.
Live Chat
Open the chat icon from any page after logging in. Describe your policy or account query clearly; our team can access your account record directly from that channel.
Help Centre
The help centre is accessible from the footer or your account dashboard. It covers account terms, transaction queries and data questions with published answers you can read before contacting us.
Support Request Form
For formal disputes or written policy queries, submit a support request from inside your account. Include your account ID and the specific term or transaction in question.
HOW WE HANDLE YOUR DATA
Data, Cookies, Security and Policy Changes
We handle account data in line with the terms accepted at registration, and we apply consistent security measures across the platform to protect what you share with us. Cookies are used on this site to maintain your session and remember account preferences; you can manage cookie settings through your browser. Data retention follows the period set out in the current terms — we do not hold information beyond what those terms specify. If we make a change to how we handle data or account security, the updated terms are posted here and flagged in your account dashboard. Contact us through live chat or the support request form if you want to know what data is held against your account or to request a correction.
Data Handling
Account data — including wallet transaction records for bKash and Rocket — is stored and processed in line with the terms version active when you registered or at the most recent update.
Cookies and Session
We use cookies to keep your session active and to save account preferences across visits. Browser-level cookie controls let you manage or clear these at any time without closing your account.
Account Security
Security measures applied to your account are described in the account settings section. Do not share login credentials; if you suspect unauthorised access, contact us through live chat immediately.
Policy Update Process
When terms change, the revised version is published here with the effective date shown. Your account dashboard also flags the update; continued use after that date means you accept the new version.
LEGAL QUESTIONS ANSWERED
Frequently Asked Legal and Policy Questions
These are the questions we receive most often about how our terms work, what data we hold and how to raise a dispute. If your question is not covered here, use live chat or the support request form from your account.
Does local law in Bangladesh affect whether I can use this platform?
Yes. Access to 7ja97 depends on whether use of the platform is permitted under the laws that apply to you in your location. We recommend confirming your eligibility based on local law and your region before registering or transacting.
Which transactions does the legal policy cover?
The policy covers all account activity, including deposits and withdrawals processed through bKash and Rocket. Each transaction is recorded against your account and governed by the terms active at the time the request was made.
How do I see what account data 7ja97 holds about me?
Log in, open the wallet and account settings sections to see the data and transaction records held there. For a broader data query, raise a request through live chat or the support form; our team will confirm what is on file.
What happens if the legal terms are updated after I registered?
An update notice is posted on this page and flagged in your account dashboard. The revised terms take effect from the date shown. Continuing to use the platform after that date means you accept the updated version.
How do I raise a formal dispute about how a term was applied?
Submit a support request through your account, naming the specific term and including the transaction ID or date in question. The review team will check the record and respond through the same support channel.
Are third-party services like game studios covered by 7ja97 terms?
Game studios and payment processors connected to the platform operate under their own separate terms. Our policy covers the account and transaction layer; for third-party policy matters, check each provider's published terms directly.